Tuesday, 25 February 2014

CEM 140 - Week 2

Understanding Cultural Organisations
17 February 2014
Guest Lecturer: Clare Eason-Bassett

Introducing the 6 Segment Model

Strategy:
Aims and Objectives - achievements 
What are we trying to achieve 
Who is involved - Directors
Who is the leader
Ethos of project - Spirit
Approach to delivery 
Intended impacts and outcomes 
How does the event fit into the organisation or wider world 
What are the Strategic Risks

Content:
What happens at the event
Visitor or guest experience 
Component parts
Elements consistent with strategy and ethos - WHY
How content effects dynamic 

People:
Leader?
Working on the project 
Who is involved in any way
Who is directly affected - local residents
Who can influence success or failure
Who benefits from it 
Who will make it happen

Marketing:
Audiences must see marketing 7/8 times before taking action 
Who are you trying to reach
Target audience  - BE SPECIFIC 
What doe target audience want or need
Why should the come
How do they prefer to perceive information
The experience starts from the moment they see marketing  - setting the standard
Marketing material must be consistent 
How to reach target market
What will influence them 

Operations:
Right place, right time 
Who is doing what, when, where and to whom
Operations needed to deliver event 
Risks 
How to address risks
How guests move about the event 
How will they get in and out 
Traffic management and public transport 
Legal aspects to comply with 
How to run on the day - SCHEDULE

Finance:
How much will the event cost
How much for a ticket
Can target market afford it
Does it represent value for money - Cheap event considered crap
Other sources of income
Funding bids
Manage contracts in order to manage cash flow
Control expenditure
Who is responsible 
How to communicate finance - ACCESSIBLE 


Notes:
Layer up - Sustainability 
S - Triple bottom line and the future
C - Programme. Future activity and resources
P - Travel Strategies and commitment of the team
O - Waste disposal and use of resources
M - Use of resources and selling point 
F - Cover costs and repeat event. Costs of being GREEN 

Layer up  - Creativity 
S - Combine partner strategies 
C - Event design 
P - Creativity in staff
M - PR stunts 

Layer up - Accessibility 
S - Approachable to wider market
C - Accessible in event design - DISABILITY 
P - Legal responsibilities and wider audience 
O - For accessible event 
M - Approach wider market
F - Funding opportunities

External Environment 
Strategies - Partners and Competitors are following - Social media/Government funding 
Competitors - Wider world 

Evaluation 
Qualitative and quantitative evaluation 
Attract Target Market?
Stakeholder happy?


CROSS REFERENCE MODELS 
Porter's 5 Forces 
STEEP
SWOT
Tuchman 
Maslow
Creative Problem Solving 


Reference: Eason-Bassett C (2014) The 6 Segment Model. Falmouth: Falmouth University


SEMINAR
Project Management Tool: Fish bone Diagram, Mind mapping, GANTT Charts, Organagrams  







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