Tuesday, 18 March 2014

CEM 160 - Week Five

Marketing
Marketing Strategy
11.03.2014

Marketing highlights benefits and USP

**What you are going to do and how
-Advertising
-PR

1) Vision and Mission(more detail) say where your idea came from
2) Content and Analysis
3) Set SMART Objectives
4) SWOT  Analysis
5)Positioning and Marketing Mix  - PR/Media/Advertising
6) Evaluate - Successes and Likelihoods

VISION AND MISSION
Communicate clearly
Long term aim (Vision)
Describes in detail how to achieve the vision (mission)

CONCEPT AND ANALYSIS
Strong concept and purpose
Celebrating
Showcase activity
Mark historic occasion
Hosting competitive sport
Encourage visitors
Encourage community
Opening or launch
Raise community profile
Attract more customers
Convention or conference
Celebrate success
WHAT AND WHY - BACK UP EVENT CONCEPT

Consider
Unique - What
Demand
Resources
Community/authority have to buy into it
Financially viable
Sustainable - legacy
Potential for growth

ANALYSIS - Factual
Review reasons for event
Is the event still relevant?
Have the vision or mission or objectives changed?
Does it still have support?
Can you build on previous success?
What areas can be developed further?
How can interest be maintained?
Is there potential to attract new audiences?
Has marketing worked?
Need to widen scope?
Has the event reached capacity?
How will you maintain or extend the financial viability?
Should you be looking at the completely new event?


SMART
Outcomes in sequence by dates sand in what magnitude
S- where from/how many?
M- record - eg tickets
A- Capable of being reached
R- Important to event?
T- Start and completion
*Social benefits
*Community development
*Audience satisfaction
*Growth
How objectives underpin vision and mission

OBJECTIVES
Outputs and inputs
Objectives should outline intended impacts of outputs
EFFECT NOT PROCESS

Cognitive - thoughts and reflection and awareness
Affective - feelings and emotional and reaction
Connotative - behaviour and actions or change

To:
Increase
Decrease
Maintain

Outcome:
Knowledge
Feelings
Behaviour

SET MAGNITUDE OF CHANGE
SET DATE

STAKEHOLDERS
5 W's - Feasibility/viable/sustainable
*SWOT* - Comprehensive/how to implement - alternative marketing - prioritise issues

POSITIONING - unique benefits:
-Reputation
-Key elements of programme
-Special interest area
-Experience
-Unique element
-Something different or better


MARKETING MIX
Product
Price - Cost of attendance - parking/food/drinks/transport
Place
Promotion

EVALUATE
Debrief
Collecting feedback









CEM 140 - Week Five

Understanding Cultural Organisations
Event Delivery and Operations
10.03.2014

Product Vs Process
What is the product?
What impacts does the process have on the product?
Is the process any use without the product?
Is the process adding value to the product?

Operations Management
Health and safety
Licensing
Transport to the site
Transport on site
Passes/name badges
Scheduling
Technical - AV/sound/lighting
Décor
Fire safety
Route lighting
Work permits
Security
Power supplies
Water supplies
Food/drink
Stewarding
Security
Risk assessment
Waste assessment
Parking
Briefing
Sourcing materials
Supplier contracts
Child protection
First aid
Way-finding
Talent booking
Hair/make up
Staging
Accessibility
Equipment
Exhibits
Concessions
Merchandise
Marketing
Shelter
Supply chain:
Supplier
TO
Manufacturer
TO
Logistics
TO
Distribution
TO 
Retailer
TO
Customer 
* Evaluation and Financial Reconciliation *

LOGISTICS


VALUE CHAIN





















MASLOW'S HIERARCHY OF NEEDS
*Must deal with lower needs of survival before concern about other needs


Hygiene Factors - 'To avoid pain'
-Policy
-Relationship with supervisor
-Work conditions
- Salary
- Company car
- Status
- Security
- Relationships with subordinates
- Personal life

Motivation Factors - 'To grow psychologically'
- Achievements
- Recognition
- Work itself
- Responsibility
- Advancement

Thursday, 6 March 2014

CEM 150 - Week Four

Professional and Practical Engagement
Different Perspectives in event Planning
3.3.14

De Bono - Different 'hats' to analyse events

  • Analytical thinking
  • Emotional dimension - feelings
  • Weaknesses and limitations - caution 
  • Positive thinking - benefits 
  • Creativity and innovation 
  • Control and coordination 
  • Fairness - equality and diversity 

PASCAL - Head Heart Habit - Pensees 
  • Motivates peoples behaviour 

REFLECTIVE WRITING
Reflection on action and reflection in action 
Deep unpacking of what you are focusing on

Topic
When
Who 
Where
What
Why
How
What If
So What
What Next

Pin down experiences - BLOG
Not too descriptive
Balance analysis and description 
Honest
Disclosure 

CEM 140 - Week Four

Understanding Cultural Organisations
Financial Management
3.3.14
http://learningspace.falmouth.ac.uk/course/view.php?id=336&section=5

Legal Aspects
Prevent fraud
Prevent exploitation
Encourage and regulate payment of tax
Vary nationally and regionally
Good governance

Financial Act 2012


Business Bank Account

  • Business type will influence decision 
  • 14 days to process
  • Determine business - even as sole trader
Registered as self employed?
Register online 
Self assessment 
National insurance 
PAYE if people work for you 

VAT - Value added tax
20%
Charge VAT on tickets 
Quarterly tax

4 Phase Business Cycle - Varies over time
Prosperity 
Recession 
Trough 
Recovery

3 Types of Production
Land - natural - limited supply 
Labour - human input- not all paid
Human Capital - quality of human input *education, training and health*
Entrepreneurs - Specialist form of labour input 

Demand and Supply
Demand Curve - How many products consumers would like to buy?
Higher price = Lower customers 
Necessities and luxuries - vary from person to person 

Supply Curve - Think as a producer not a consumer 
Opposite of demand curve 
Price and quantity is a positive relationship 
To increase supply - more shows or new site 






CEM 160 - Week Four

Marketing
4.3.14
Pitching to Clients

PRACTICE 

  • Audience 
  • Location 
  • Duration 
  • Content/message
  • Structure 
  • Delivery Methods 
  • Practice
  • Do's and Don'ts

Audience 
Who will be there?
Research
Who else might be pitching?
Who's attending from the company?
Match numbers/skills
Clients Corporate Style 

Location 
Facilities 
Capabilities 
Room Size

Preparation 
Methods
Structure of Proposal 
Mind Mapping
A4 - Event Proposal - Mind Cleaning - 2 Minutes 
A5 - Plan - Why am I Pitching? - 4/6 Headings to Cover 
A6 - P for Purpose - One Word. P for Plan - 4 Words to Denote
Timing 

Plan of Action 
  • Understanding the brief 
    • One on one phone call
    • One email]
    • One meeting
    • Get as much information a possible 
  • Presenters
    • Key attributes for pitching 
    • Who are you?
    • First impressions 
  • Structure 
    • Create concept
    • Beginning/middle/end 
  • Dynamic Delivery
    • Experience message 
    • Task descriptions 
Questions 
  1. What type of event?
  2. Number of people?
  3. Date
  4. Budget
  5. Locations
  6. Venue sourcing 
  7. Company visions and values
    1. aims and objectives
  8. Key messages and themes 
  9. Point of contact or decision maker 
  10. Product details and Unique selling point
  11. Previous events - Successes and failures
  12. Expectations and current ideas
  13. What will make the event a success?
  14. Who will attend the pitch?
  15. Who else are they approaching?
  16. What do they want to achieve?
  17. Requirements

Beginning 
  • Making the first impression count 
  • Interesting title 
  • Credentials 
  • Purpose
  • Process - Powerpoint 
  • Opening Technique 
  • Hook 
Middle 
  • Purpose and objectives 
  • Audience experience and knowledge
  • Methods of multi media
  • Content 
    • Essential details or details that can be missed - handout 
    • Question and answers
End
  • Incentive 
  • Call to action 
  • Summary 
  • Benefits
  • Leave with open question 
  • Alternative options 
  • Write the ending 
    • Reminder of speech 
    • Short conclusion 
    • Thank audience 
    • Invite audience to ask questions 
DYNAMIC DELIVERY 
Be Yourself 
Smile
Introduce Yourself